Think "What If?"
...Not "If Only"

What if you had on-tap HR guidance when you needed it?
What if you let us take the stress out of your staffing and employment issues? You free up time and energy to do what you do best – grow your business…

Our Services

Professional, Proactive People
Management & HR Consultancy

Since 2013, PS Human Resources has been providing professional services to SME’s.  We take pride in offering expertise that has the business aims in mind.

Based in Suffolk but working country wide, PSHR operates within a range of sectors and industries.  We offer support packages to suit the needs of your business whether this is at an hourly rate, a one-off project or through a retained services arrangement where we act as your HR department.

Contact us today and speak to one of our CIPD qualified consultants to find out the best package for your business.  Why not book a free HR health check and demo of our HR system, PSHR Online?


Our Services PS Human Resources - 5 year anniversary

HR Consultancy

We find solutions. Managing people can be tricky, let’s face it, and as a people manager, you’re expected to know it all.  We understand that this is not always the case and sometimes you need a helping hand in managing more complex situations. Our qualified HR consultants are experienced in all areas of employee relations and will work with you to find the solution that works best for you and your business.



Outsourcing elements of your business can be a challenge for a variety of reasons and finding a trusted contractor to carry out the work on your behalf will enable you to focus on running your business.  Let PSHR deal with supporting your employees and implementing, monitoring and analysing processes and systems.  By working collaboratively with you, PSHR can help your business reach its goals.



Compliance in business is a vast subject and can cover a full cross section of employment law, health and safety as well as industry regulations and much more. Our experienced team can support you with all aspects of compliance in your business.

Introducing our new HR
support software, PSHR Online

Our HR Services

Our services include HR management, holiday and sickness absence monitoring, employee-relations issues, HR organisational development, recruitment and selection, training and development, cloud-based systems, mediation and coaching and mentoring.

And we offer a full suite of employee-related documents too!

If there is something that you need help with, but don’t see it listed in our services please contact us.


Our Clients

Our client base covers logistics and transport, finance, IT, engineering, marketing to name a few.  We are proud to have experience from a wide-range of industries, with the ability to adapt to different environments and cultures.

Meet the Team

Paula HR Advice Director
Paula Phelan FCIPD

With over 20 years’ experience working in the world of HR Paula has a breadth of experience providing solutions for her clients.

Paula has worked with large and small organisations in various stages of their business cycle and held senior level HR positions developing HR strategy, leading and managing organisation development projects, introducing initiatives to improve morale and dealing with complex staffing issues.

Paula is passionate about HR, adding value to businesses of all sizes and is proactive in evolving the people plans to align with the aims and goals of the business.

Emma HR Support Director
Emma Sheppard MCIPD

During Emma’s 15-year career in training and HR she has developed a keen interest in working with growing SME’s.  Emma is able to effectively collaborate with company leaders to ensure they retain their culture and produces HR solutions which are the foundations for growth.

Emma is hugely enthusiastic about all aspects of working with people and aims to create positive and innovative people management improvements which align with her clients’ strategy and values.  Because Emma is working with businesses large and small, and within a variety of industries and locations she is able to use her experience to create bespoke solutions which makes a positive difference to her clients.

By having the support of an HR professional with extensive experience in employee relations issues, change management programmes, team building, restructures and creating tailor made systems and processes, Emma’s clients are confident that she is adding value by reducing pressure on the workforce so they can devote their time and energies into the operations of their business.

Carla Brown
Office Manager

Carla joined the team towards the end of 2018, having worked in the hospitality sector for over 15 years.

Carla’s experience spans across staff training, line management, customer service, administration and management support. She is very much client focused, with a passion to deliver the best service possible and has a keen eye for detail.

Since joining PSHR, Carla has gained vast knowledge and experience with the online HR system which enables her to assist clients the best way possible with this valuable resource.  Carla also looks after our Apprentices and is working towards attaining her CIPD qualification.

Carla has previous experience in care home management and is very interested in mental health and well- being.

Carla is our resident sports person; a keen runner (a London Marathon finisher), who also loves football and is learning to play golf.

Charlotte Driver

Charlotte joined the team in 2019 bringing valuable experience having worked for Suffolk Constabulary where she provided high quality HR advice, guidance and support.  Charlotte is very passionate and enthusiastic about working with people.  She particularly enjoys developing and delivering training and coaching to improve knowledge and effectiveness to achieve successful outcomes.  Charlotte has experience managing large teams within organisations and has valuable practitioner experience.  As well as prioritising and managing deadlines effectively she also has a flexible approach to problem solving.  Charlotte is very proud of her excellent interpersonal and communication skills.

In 2018 Charlotte was awarded and had industry recognition for highlighting the work of Suffolk Constabulary.  Charlotte was a finalist for Proud to Service Suffolk award for Leadership; she was identified as an inspirational leader, demonstrating good communication skills across all levels.  During Charlotte’s 15 year career within Suffolk Constabulary she won numerous awards including a Chief Constable Commendation award.

Charlotte belongs to a Boxing Gym and loves exercise stating its good for the soul!!


Fay Davis
Business Admin Apprentice

Fay joined the team in October 2019 bringing enthusiasm to the new role of Apprentice. Fay completed her A levels in June 2019 and is looking forward to taking on a new challenge in the world of work. Having studied Business, Law and Finance, she is perfectly suited for this role. She will be taking on many areas of office admin as well as a lead role in developing PSHR’s social media presence.

Fay is extremely sociable and enjoys meeting new people.


Joanne Moss MCIPD
Associate Consultant

Joanne has been part of the team since early 2018, bringing almost 20 years’ generalist experience in the HR field as a people manager, adviser and consultant. Her experience spans small to large organisations and within a wide range of industries including education, logistics and warehousing, manufacturing, motor retail and the leisure industry.

Joanne has extensive generalist experience in managing acquisitions and disposals, organisational restructuring and redundancies and employee engagement, with experience at one of the UK’s leading automotive groups.

Joanne lives in Suffolk with her young family and enjoys the outdoors, keeping fit and regularly takes part in charity events.

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Head Office – Unit P, Camilla Court, The Street, Nacton, Ipswich IP10 0EU.

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