Think "What If?"
...Not "If Only"

What if you had on-tap HR guidance when you needed it?
What if you let us take the stress out of your staffing and employment issues? You free up time and energy to do what you do best – grow your business…



Our Services

Professional, Proactive People
Management & HR Consultancy

Since 2013, PS Human Resources has been providing professional services to SME’s.  We take pride in offering expertise that has the business aims in mind.

Based in Suffolk but working country wide, PSHR operates within a range of sectors and industries.  We offer support packages to suit the needs of your business whether this is at an hourly rate, a one-off project or through a retained services arrangement where we act as your HR department.

Contact us today and speak to one of our CIPD qualified consultants to find out the best package for your business.  Why not book a free HR health check and demo of our HR system, BreatheHR



Our Services PS Human Resources - 5 year anniversary

HR Consultancy

We find solutions. Managing people can be tricky, let’s face it, and as a people manager, you’re expected to know it all.  We understand that this is not always the case and sometimes you need a helping hand in managing more complex situations. Our qualified HR consultants are experienced in all areas of employee relations and will work with you to find the solution that works best for you and your business.



Outsourcing elements of your business can be a challenge for a variety of reasons and finding a trusted contractor to carry out the work on your behalf will enable you to focus on running your business.  Let PSHR deal with supporting your employees and implementing, monitoring and analysing processes and systems.  By working collaboratively with you, PSHR can help your business reach its goals.



Compliance in business is a vast subject and can cover a full cross section of employment law, health and safety as well as industry regulations and much more. Our experienced team can support you with all aspects of compliance in your business.

Awards & Recognition

  • Finalist – HR Consultancy of the Year 2020 – Personnel Today
  • Finalist –  Best HR Company for Learning & Development 2020 – CIPD
  • Finalist – CIPD Management Awards 2020
  • Finalist-  HR Partner of the Year 2019 – BreatheHR
  • Finalist- HR Consultancy of the Year 2019 – Personnel Today
  • BreatheHR- Gold Partner


Our HR Services

Our services include HR management, holiday and sickness absence monitoring, employee-relations issues, HR organisational development, recruitment and selection, training and development, cloud-based systems, mediation and coaching and mentoring.

And we offer a full suite of employee-related documents too!

If there is something that you need help with, but don’t see it listed in our services please contact us.


Our Clients

Our client base covers logistics and transport, finance, IT, engineering, marketing to name a few.  We are proud to have experience from a wide-range of industries, with the ability to adapt to different environments and cultures.

Meet the Team

Paula HR Advice Director
Paula Phelan FCIPD

With over 20 years’ experience working in the world of HR Paula has a breadth of experience providing solutions for her clients.

Paula has worked with large and small organisations in various stages of their business cycle and held senior level HR positions developing HR strategy, leading and managing organisation development projects, introducing initiatives to improve morale and dealing with complex staffing issues.

Paula is passionate about HR, adding value to businesses of all sizes and is proactive in evolving the people plans to align with the aims and goals of the business.

Emma HR Support Director
Emma Sheppard MCIPD

During Emma’s 15-year career in training and HR she has developed a keen interest in working with growing SME’s.  Emma is able to effectively collaborate with company leaders to ensure they retain their culture and produces HR solutions which are the foundations for growth.

Emma is hugely enthusiastic about all aspects of working with people and aims to create positive and innovative people management improvements which align with her clients’ strategy and values.  Because Emma is working with businesses large and small, and within a variety of industries and locations she is able to use her experience to create bespoke solutions which makes a positive difference to her clients.

By having the support of an HR professional with extensive experience in employee relations issues, change management programmes, team building, restructures and creating tailor made systems and processes, Emma’s clients are confident that she is adding value by reducing pressure on the workforce so they can devote their time and energies into the operations of their business.

Hannah Tricker
Senior HR Consultant

Hannah joined PSHR in September 2020, having  started her career in HR in 2007 as an HR Administrator. She has not looked back since.

Hannah’s personal drive and passion for HR has seen her develop into an HR Lead providing strategic and operational HR support and guidance to businesses. She is commercially focused, professional and approachable.

Having gained a wealth of knowledge and project experience within various industry sectors, it then followed that Hannah enabled businesses and their employees to achieve their goals through people processes, policies and organisational structure.

Hannah’s skill set has led her to enjoy working with SME’s who have not had the benefit of an HR set up. Although she prides herself on being a HR generalist, she has undertaken significant change projects and joins the team as a specialist in this field.

Hannah is a working parent and enjoys a balanced life of family, friends and wine.

Karen Poulson
HR Advisor

Karen joined PSHR in November 2020 having worked in a variety of roles and sectors. This has provided her with vast experience in administration, research and analysis and operational line management.

Whilst overseeing an HR function, Karen realised that she wanted to pursue a career in this field and now has well over a decade of HR experience. The majority of this has been served within the care and education sectors at a strategic level, leading to a commercial HR outlook.

Karen believes that HR strategy aligned to that of the business, enables organisations to utilise their people which in turn achieves goals.

Karen describes herself as an HR generalist but is passionate about employee relations and utilising those processes to build and retain positive workplace culture. She brings with her experience in recruitment processes and placing the right people into the right role.

Outside of work she enjoys reading, cinema, cycling and attending live music events.

Carla Brown
Office Manager

Carla joined the team towards the end of 2018, having worked in the hospitality sector for over 15 years.

Carla’s experience spans across staff training, line management, customer service, administration and management support. She is very much client focused, with a passion to deliver the best service possible and has a keen eye for detail.

Since joining PSHR, Carla has gained vast knowledge and experience with the online HR system which enables her to assist clients the best way possible with this valuable resource.

Carla has previous experience in care home management and is very interested in mental health and well- being.

Carla is our resident sports person; a keen runner (a London Marathon finisher), who also loves football, practices yoga and is learning to play golf.

latest news
Read the latest news from PS Human Resources

Contact Us

Head Office – Unit P, Camilla Court, The Street, Nacton, Ipswich IP10 0EU.

Quick Enquiry